We offer lenses without refraction (1.5 refractive index), with single refraction (1.6 refractive index and 100% UV protection) and double refraction (1.67 refractive index and 100% UV protection).
Recommendations
For lenses with low powers (-2.0 - 4.5 and +2.0 - +4.0) we recommend a thinned (refractive index 1.6) or unthinned lens.
Double gain is recommended for intensities (-4.0 - 7.0 or +3.5 - +5.5)
In addition to being lighter and thinner, double and triple thinned lenses offer 100% UV protection. However, a double-thinned lens is not optically superior to a single-thinned lens. We therefore recommend that you choose a thinner lens according to your strengths.
If you have a larger lens power than mentioned above, please contact our customer service.
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Lens colours
You can choose clear or tinted lenses.
Clear lens: normal clear eyeglass lenses without tint.
Sunglass shade: tinted sunglass lenses.
Sun-darkening lenses: tinted sun-darkening lenses, also known as photochromic lenses.
Polarising lenses: tinted anti-glare lenses.
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Pupillary distance or PD or KV value
The PD value (or KV value) tells you the distance between the pupils and is often found on the card that came with your glasses.
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What kind of frames can be lensed?
Linssittämiseen sopivat kehykset:
Kaikki hyväkuntoiset käytetyt ja uudet muovi- ja metallikehykset, joissa on linssit paikallaan.
Alla esimerkkejä kehyksistä, joihin olemme tehneet uudet linssit (voit klikata kuvaa suuremmaksi).
Kehykset joita ei voida linssittää:
Valmiit luku- ja aurinkolasit sekä edulliset asusteeksi tarkoitetut kehykset eivät sovellu linssitettäviksi. Valmislaseilla tarkoitetaan esim. kaupoissa myytäviä luku- ja aurinkolaseja. Valmislasien kehykset ovat usein niin heikkolaatuisia, etteivät ne kestä uusien linssien asennusta.
Siimakehykset/nylor-kehykset, joissa kehyksen alaosa on korvattu nailonlangalla.
Kehyksettömät kehykset (ns. hengettömät), joissa linssien ympärillä ei ole lainkaan kehyksiä.
Erittäin kaarevat kehykset (yleensä urheilulasit) eivät sovellu linssitettäviksi.
Puukehykset
Jos olet epävarma onko kehyksesi sopiva linssittämiseen voit lähettää kuvan asiakaspalvelumme arvioitavaksi.
Below you will find sample images of the frames and frameless glasses.
Frameless frames (so-called breathless frames)
Silk frames (nylor glasses)
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How to place an order
On the product page
Choose the range of vision (good or wide), the thinning, the colour and the additional features you want. The choices are made by clicking on the icons next to each step.
Choose whether to report the power data of your lenses immediately by entering it yourself or afterwards using the online form. You can also attach a picture of your spectacle prescription to your order and we will fill in the information for you. You will also need to enter the distance between your pupils, the PD (or KV).
Finally, press “Add to cart” and pay for your order on the checkout page.
After ordering
We will mail you an envelope to send you the lenses. Put your glasses in the envelope and take the envelope to the post office. The postage has been paid on your behalf. Leave your old lenses in the glasses.
We will notify you when your glasses have arrived. We will do a condition check on your frames and remove your old lenses.
We will make you new lenses based on the power levels you specify and fit the new lenses to your frames.
We will mail your glasses with new lenses to you and send you a tracking code by email to track your shipment. You will also receive your old lenses back in the package.
You can close this window by clicking on the X button at the top right or by clicking outside the window.
How to place an order
On the product page
First, choose the type of lenses (distance or multifocal). Then select your preferred field of view (multifocals only), dimming, colour and additional features. Selections are made by clicking on the icons next to each step.
Choose whether to report the power data of your lenses immediately by entering it yourself or afterwards using the online form. You can also attach a picture of your spectacle prescription to your order and we will fill in the information for you. You will also need to enter the distance between your pupils, the PD (or KV).
Finally, press “Add to cart” and pay for your order on the checkout page.
After ordering
We will mail you an envelope to send you the lenses. Put your glasses in the envelope and take the envelope to the post office. The postage has been paid on your behalf. Leave your old lenses in the glasses.
We will notify you when your glasses have arrived. We will do a condition check on your frames and remove your old lenses.
We will make you new lenses based on the power levels you specify and fit the new lenses to your frames.
We will mail your glasses with new lenses to you and send you a tracking code by email to track your shipment. You will also receive your old lenses back in the package.
You can close this window by clicking the X button on the right-hand side or by clicking outside the window.
How to place an order
On the product page
Choose your lenses for thinning, colour and additional features. Selections are made by clicking on the icons next to each step.
Choose whether to report the power data of your lenses immediately by entering it yourself or afterwards using the online form. You can also attach a picture of your spectacle prescription to your order and we will fill in the information for you. You will also need to enter the distance between your pupils, the PD (or KV).
Finally, press “Add to cart” and pay for your order on the checkout page.
After ordering
We will mail you an envelope to send you the lenses. Put your glasses in the envelope and take the envelope to the post office. The postage has been paid on your behalf. Leave your old lenses in the glasses.
We will notify you when your glasses have arrived. We will do a condition check on your frames and remove your old lenses.
We will make you new lenses based on the power levels you specify and fit the new lenses to your frames.
We will mail your glasses with new lenses to you and send you a tracking code by email to track your shipment. You will also receive your old lenses back in the package.
You can close this window by clicking on the X button at the top right or by clicking outside the window.
Oy Finnsusp Ab, business ID: 0303708-7 , address:Pääskykalliontie 5, 21420 Lieto; sells products to companies and adult private persons in the EU area via Linssikauppa.fi online store. These terms and conditions apply to orders placed in our online shop and to similar deliveries.
These terms and conditions are valid from 13.5.2025. We may change these terms unilaterally if necessary, so please check our terms in advance each time you order products from our online shop.
Products and product prices
The characteristics and prices of the products in the online shop are shown in the product description of each product. We reserve the right to change prices and delivery charges, so please check the prices in your shopping cart before placing an order. The prices of the products include taxes, which will be indicated in the shopping cart and in the order confirmation.
Discounts
Linssikauppa.fi offers promotions and discounts to its customers from time to time. The duration of the promotions, the amount of the discounts and any conditions will be announced in connection with the promotion. Discounts cannot be combined with other offers unless otherwise stated.
Linssikauppa has the right to cancel the order and refund the customer’s payment if it turns out that the customer has paid too little or too much of the price of the product due to a technical or other error. In such a situation, the customer will be contacted and offered the opportunity to renew the order at the correct price.
Delivery charges
Any delivery costs that may be charged for an order depend on the product itself (e.g. weight, packaging) and the delivery method chosen. Any delivery charges will be automatically added to the total amount of the order. You can see the delivery charges (if any) that will be applied to your order in your shopping cart before you accept the order.
Ordering and contract
You can order products on our online shop website by adding them to your shopping cart, confirming your order and paying for the contents of your shopping cart in the payment service. When ordering from our online store, you are required to have read and agreed to our current delivery terms and conditions. You understand that your order, once accepted and confirmed by us, is binding, except to the extent that the right of withdrawal is mentioned below, and creates a contract with these terms of delivery between us.
Your subscription is valid for 12 months from the date of purchase. We do not guarantee the delivery of your order or the retention of your order details after the expiry date.
Payment terms and payment
Payment service provider: Paytrail
The payment service is provided by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card bill and forwards the payment to the merchant. Paytrail Oyj is a licensed payment institution. In case of complaints, please contact the supplier of the product in the first instance.
Flexibility and choice – pay in one lump sum or in instalments, at the pace of your choice
An invoice and an account credit give you more time to pay for your online purchases. Using them, you can wait for your order to arrive in peace before paying for it. You can pay in one lump sum by invoice or in smaller instalments with an overdraft, allowing you to pay the amount that suits you best each month, spread over a period of up to 36 months.
Free payment time with your bill – safe and easy transactions
The invoice always gives you 45 days interest-free payment for your online purchases. The long payment period allows you to check your purchase and, if necessary, return it before the invoice is due.
To take advantage of the payment period, you need a positive credit decision, which is easy to apply for at the time of purchase. You can apply if you are at least 18 years old, have a Finnish personal identity code and a permanent, official home address in Finland. Your credit history will also be checked against Bisnode Finland Oy’s register.
The payment method can be used for purchases up to €5 000.
Once you have received a positive credit decision and confirmed your purchase, you will receive an invoice for your purchase by email. If you wish to pay your bill in smaller instalments and with a payment period that suits you better (1-36 months), you must enter into a revolving credit agreement with Collector Bank AB by logging in to MySite at my.walley.fi. When you sign a credit agreement, you will be granted a credit limit, which will be available for future purchases in accordance with the terms and conditions of the credit.
If you have a valid credit agreement, you only have to pay the minimum amount stated on the invoice you receive by the due date, but you can pay more if you wish. You will then receive a monthly statement by email until the credit is paid in full. If you wish, you can also reduce your credit in instalments above the minimum amount stated on your statement.
Cost of credit and example of credit: Linssikauppa online shop is subject to promotional conditions, with an overdraft interest rate of 19.2% expressed as a nominal annual interest rate and a monthly fee of €2.95 per month (€3.80 on the first invoice). If the credit limit granted is €1,000 and it is used in full for purchases made in the Linssikauppa online shop and the credit is repaid within 36 months, the annual percentage rate of charge is 28.6%, the total cost of the credit is €403, the total amount to be paid is €1,403 and the number of instalments is 36. Late payments will be subject to the legal reminder and collection fees, as well as interest for the period of delay.
Credit terms
The invoice and credit are issued by Collector Bank AB, organisation number 556597-0513, registered holder of the Walley trademark. Lilla Bommens Torg 11, Box 11914, SE-404 39. For more information, visit www.collector.fi
For full terms and conditions and information about Walley Invoice and Account Credit, please click on the following links:
After a successful order, an order confirmation email will be sent to your email address, so please provide your email address when you place your order. The order confirmation will also confirm the payment method used.
If for some unexpected reason we are unable to confirm your order, we will notify you by email as soon as possible.
Delivery method
We will deliver your order using one of the delivery methods listed on our website, which you choose when placing your order.
Delivery time
Our most common delivery times in Finland (excluding Åland) are around 7-10 days, depending on the order and delivery method. Receive notifications of the progress of your order by email. If you do not receive a notification after placing your order, please check your email spam folder.
Condition of the frame
Our customer service will carry out a condition check on the frames when they arrive at our premises. A decision is made on the suitability of the frame for the lens. Our customer service will contact the customer if the frame is not suitable for lens fitting.
If the frame is broken during the lensing process, despite the condition check, our customer service will agree on a compensation with the customer.
Right of withdrawal and return
eyeglass lenses
Can I cancel or return an order for eyeglass lenses? There is no legal right to cancel or return eyeglass lenses, as they are individually manufactured according to the customer’s order and vision. We offer a limited right of withdrawal in certain circumstances.
Why can’t returns always be made? The right of withdrawal and return under the Finnish Consumer Protection Act does not apply to products that are manufactured or modified according to the customer’s requirements or personal needs. Such products include, for example, individually manufactured eyeglass lenses that cannot be resold.
Satisfaction guarantee Although there is no actual right of return, we offer a guarantee for eyeglass lenses. satisfaction guarantee. If you are not satisfied with the quality of the lenses, we will make new lenses of the same price free of charge. If you want to change to more expensive lenses, you only pay the difference in price.
Possibility of cancellation in certain situations
In certain situations, we offer the customer the possibility to cancel the order of the eyeglass lenses. Cancellations will be charged a cancellation fee to cover delivery and handling costs. Cancellation conditions are detailed below.
Cancellation possibility
Situation
Cancellation fees
✅ Yes
The frames have not yet been sent to the Linssikauppa.
10 € (incl. VAT)
✅ Yes
The frame has arrived at the Linssikauppa, but the production of lenses has not yet started. Note: The production of lenses may start on the day the frame arrives.
30 € (incl. VAT)
❌ No
The frames have arrived at the Linssikauppa and the manufacturing of the lenses has started.
The order is not cancelled
Cancellation fees will be deducted from the original order payment.
To cancel an order: Send an email to: info@linssikauppa.fi (we process emails on weekdays from 09:00 to 15:00) Remember to inform:
Name
Order number
Contact
Account number
Note! An uncollected shipment does not constitute a cancellation of the order.
Other products (e.g. contact lens solutions and accessories)
Can I cancel my subscription? Yes. Consumer customers have a 14-day cancellation and return period for orders , counting from the date of receipt of the product or the last batch of products.
Conditions for cancellation:
Products must be unused
In the original packaging
For sale
Cancellation and refund costs
We will charge you 10€ (incl. VAT) for shipping and handling for returnable orders. The charges will be deducted from the payment of the original order.
Shipment check, error and problems
Please check the delivery as soon as you receive it. If the product is lost or damaged in transit, or otherwise does not match your order or is faulty, please notify our Customer Service team as soon as possible and within 14 days at the latest, and we will agree how to rectify the fault. In consumer transactions, we comply with the mandatory consumer protection law provisions on liability for defects.
Communication and marketing messages
Our customer service may contact the customer on matters related to the order. We may send review or feedback surveys by e-mail to customers who have ordered from our online shop. The subscriber can subscribe to our newsletter separately and cancel the subscription afterwards if they wish. Please read our privacy policy.
Customer service
Our staff will help you with any questions you may have about your order. Please contact us, either by email or phone:
Oy Finnsusp Ab (Piiloset) shall not be liable for any indirect or direct damage or any other damage related to the order, delivery or product or any of the above, except to the extent that a mandatory provision of the Consumer Protection Act or other mandatory law has provided otherwise in respect of such damage.
Disagreements
We aim to resolve any disputes regarding your order by agreement in the first instance, so please contact our Customer Service team in the first instance to settle the matter.
If a dispute over a commercial contract cannot be resolved by negotiation between the parties, the consumer can refer the matter to the Consumer Disputes Board (www.kuluttajariita.fi). Before taking the matter to the Consumer Disputes Board, the consumer should contact the Consumer Advisory Service of the Registrar’s Office (www.kkv.fi/kuluttaja-asiat/kuluttajaneuvonta/).
Evästesuostumus
Kyllä, meidänkin sivumme käyttää evästeitä. Sivujemme toiminnan mahdollistamiseksi käytämme teknologioita, kuten evästeitä, tallentaaksemme anonyymejä laite- ja kävijätietoja. Sopiiko tämä sinulle?
Functional
Always active
Tekninen tallennus tai pääsy on ehdottoman välttämätön oikeutettua tarkoitusta varten, joka mahdollistaa tietyn tilaajan tai käyttäjän nimenomaisesti pyytämän palvelun käytön, tai ainoana tarkoituksena on viestinnän välittäminen sähköisen viestintäverkon kautta.
Asetukset
Tekninen tallennus tai pääsy on tarpeen laillisessa tarkoituksessa sellaisten asetusten tallentamiseen, joita tilaaja tai käyttäjä ei ole pyytänyt.
Tilastolliset
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
